Support Board
Date/Time: Mon, 25 Nov 2024 18:56:40 +0000
What the .....? One hour trying to configure live/intraday SC data for CL
View Count: 1022
| [2014-02-24 17:14:22] |
| User78923 - Posts: 4 |
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I could see Cl using my IB data feed but subscribed to SC's data feed, completed agreements, turned on service....etc. Followed guide and nothing. I cannot even find CL in the File, Find Symbol command. Completely frustrated. Please advise ASAP. Earl |
| [2014-02-24 17:54:21] |
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You have the wrong Service selected in Sierra Chart. If you have a trading account with Interactive Brokers, therefore you must select Interactive Brokers. Refer to the information here: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-24 18:11:47] |
| User78923 - Posts: 4 |
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Ok, thanks but instructions could be MUCH clearer especially when selecting data/trade services.
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| [2014-02-24 18:15:52] |
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This has already been made clear at step numbers 14 and 15 here: https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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