Support Board
Date/Time: Sun, 23 Feb 2025 09:03:05 +0000
Data Feeds
View Count: 518
| [2021-01-29 15:13:33] |
| User627316 - Posts: 8 |
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Hello, I just upgraded to live data feed and I can't seem to connect to the live feeds, please advise. |
| [2021-02-07 10:56:24] |
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Open a chart. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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