Support Board
Date/Time: Sat, 22 Feb 2025 16:55:31 +0000
Urgent message. V.2222 and V.2159 Data Downloading. Possible Data Server issue
View Count: 488
| [2021-01-27 10:37:30] |
| User92573 - Posts: 547 |
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Dear Support Today I have noticed my charts were not being updated and the Downloading Historical Bars / updating / full recalculating messages appeared (V.2222). Unlike V.2222; V.2159 log had messages relating to "Received Security definitions" and "Service code: fxcm" etc? Is there a data issue with fxcm or is this related to something else (SC data server) as many of my intraday charts were behind several bars. I am now seeing all charts displaying Waiting For Historical data etc. etc. Many thanks |
| [2021-01-27 11:07:43] |
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No there is no data issue at all from our side. The FXCM market data feed is working properly. You must be experiencing some local network connectivity problem. Maybe it would help to reconnect: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-27 11:07:53
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| [2021-01-27 16:57:23] |
| User92573 - Posts: 547 |
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I don't think that's the issue. I'm receiving a lot of data downloading, updating and some errors I've not noticed before. In addition SC is downloading Morningstar Data although all loaded charts use FXCM. Please see attached but note I have only included a EURUSD snapshot an error. Many thanks |
 2021-01-27_16-37-46.png / V - Attached On 2021-01-27 16:57:14 UTC - Size: 58.88 KB - 171 views |
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