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Date/Time: Sat, 22 Feb 2025 08:39:27 +0000



UNABLE TO OPEN HISTORICAL CHART

View Count: 401

[2021-01-26 06:06:09]
User296389 - Posts: 31
Hi,

I am currently using CQG WebAPI datafeed. When i tried to open the historical chart, an error message pop up ( refer to attached ). This does happen when i open the intra day chart.

Do i need to highlight to my broker and make the necessary changes or can i just make some changes from the Sierra Chart settings?

kindly advise. thank you and best regards.
Private File
[2021-01-26 09:05:19]
Sierra Chart Engineering - Posts: 104368
You need to contact your broker about this. We have no control over this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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