Support Board
Date/Time: Sat, 22 Feb 2025 08:39:27 +0000
UNABLE TO OPEN HISTORICAL CHART
View Count: 401
[2021-01-26 06:06:09] |
User296389 - Posts: 31 |
Hi, I am currently using CQG WebAPI datafeed. When i tried to open the historical chart, an error message pop up ( refer to attached ). This does happen when i open the intra day chart. Do i need to highlight to my broker and make the necessary changes or can i just make some changes from the Sierra Chart settings? kindly advise. thank you and best regards. |
Private File |
[2021-01-26 09:05:19] |
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You need to contact your broker about this. We have no control over this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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