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[User Discussion] - Reset Bar Size/Spacing/Scale on version 2222 not works

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[2021-01-25 16:14:58] #1 [Go To First Post]
User687917 - Posts: 75
Hi, I've updated from 2204 to 2222, and now when i clicked "Reset Bar Size/Spacing/Scale" from a control bar button or from menu, charts (linked charts) doesn't reset bar size and spacing. Charts reset vertical scale and go to the end of the chart, but not reset bar spacing and bar size. I've 1 historical Daily chart, and 4 intraday charts (60 Minute, 15 Minute, 5 Minute and 1 Minute) I've tried to create a new chartbook, (thinking that's it was a problem with my chartbooks templates), if i have only 1 chart, RESET button works well, but when i create another chart and linking them, the button (and menu command) stop working. I try to search it at support board, but i don't see any related post. And in my message log anything appears related to this issue. There are some bug related to it?

[2021-01-25 23:09:23] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Provide that Chartbook by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile And let us know what chart is active when you are using that command. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2021-01-26 08:17:14] #3 [Go To First Post]
User687917 - Posts: 75
I've attached two different chartbooks that they have the issue. And if I create a new chartbook with 2 or more charts, the same issue happens.


Private File Private File

[2021-02-01 09:07:25] #4 [Go To First Post]
User687917 - Posts: 75
Any news about the issue? i've noticed that there are another issue. When i change between chartbooks, chart tabs "reappears" (first they hidde and later reappears) For what it is worth, I have installed Sierra Chart in a fresh install of Manjaro 20.2.1 KDE with kernel 5.10, PlayOnLinux 4.3.4 ( Wine 6.0 )

[2021-02-01 09:53:29] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Regarding the first post, this does not look like a new problem. It looks like it has always been the case but we have resolved it. When i change between chartbooks, chart tabs "reappears" (first they hidde and later reappears) We do not think we can help with this. When changing between Chartbooks, the tabs will be reconfigured as necessary. You are also using a nonstandard operating system which could also be causing some unexpected behavior. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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