Login Page - Create Account

Support Board


Date/Time: Sat, 22 Feb 2025 08:31:50 +0000



Historical Intraday Data download issues

View Count: 464

[2021-01-20 17:24:28]
AndyB - Posts: 105
I have added IQ feed as one of my data providers. Im experiencing this weird occurrence where my intraday data is only loading back 1 week. I keep finagling with it and occasionally I can get it back to what I require, but it is missing bid and ask volume when I delete all data and download.

Most of the time when I try to increase the data file range, it just reverts immediately back to 2021-01-11->current day. What am I doing wrong? The chart itself stops at that beginning date I wrote down, and I can't even scroll past that. I'm trying to export this data for back testing, but obviously a few days... doesn't get anywhere close. I'm looking for ten years of data.

Please assist, I have done my best to follow the provided links to remedying this in your support docs.
[2021-01-21 02:17:57]
Sierra Chart Engineering - Posts: 104368
First refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

And if you are having any problems receiving data from IQ Feed you need to ask them for help with that . We do not provide technical help for their data. We recommend using Sierra Chart provided data feeds:
Real-Time Exchange Data Feeds Available From Sierra Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-01-21 02:18:27

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account