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Date/Time: Thu, 19 Sep 2024 21:41:58 +0000



Market Stats not updating with TDA Data Service

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[2014-02-21 15:58:27]
Trader_RT - Posts: 35
Market Stat NISS-NYSE and NISS-SP are not updating with TD Ameritrade Data Service. I'm using Prerelease 1095 and performed Update Symbol From Server which didn't add the new Market Stat Symbols. I added the NISS-NYSE to Service TD Ameritrade and my chart heading has "Symbol not found". Not sure what I need to do to get Market Stats working?
[2014-02-21 18:12:36]
Sierra Chart Engineering - Posts: 104368
We have now added the market statistics to the TD Ameritrade service.

Update the symbol settings again as explained here:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

After updating them, reconnect to the data feed with File >> Disconnect and File >> Connect to Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-21 18:14:04
[2014-02-21 18:42:50]
Trader_RT - Posts: 35
Thank You for the reply and outstanding support! I'm receiving updates now on Market Stats (NISS-NYSE) after following your instructions. The Chart Title Bar for NISS-NYSE still indicates "Symbol not found" and I'm not sure if this is an issue, but the chart is updating? Just want to let you know.
[2014-02-21 18:50:28]
Sierra Chart Engineering - Posts: 104368
To correct the title bar select Chart >> Reload and Recalculate. That should do it.

The title bar looks correct for us. It says "NYSE NET ISSUES".

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-21 18:52:20
[2014-02-21 19:24:19]
Trader_RT - Posts: 35
That fixed the issue. Thanks again for your outstanding support!

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