Support Board
Date/Time: Mon, 25 Nov 2024 18:21:30 +0000
Market Stats not updating with TDA Data Service
View Count: 1249
| [2014-02-21 15:58:27] |
| Trader_RT - Posts: 35 |
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Market Stat NISS-NYSE and NISS-SP are not updating with TD Ameritrade Data Service. I'm using Prerelease 1095 and performed Update Symbol From Server which didn't add the new Market Stat Symbols. I added the NISS-NYSE to Service TD Ameritrade and my chart heading has "Symbol not found". Not sure what I need to do to get Market Stats working?
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| [2014-02-21 18:12:36] |
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We have now added the market statistics to the TD Ameritrade service. Update the symbol settings again as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings After updating them, reconnect to the data feed with File >> Disconnect and File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-21 18:14:04
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| [2014-02-21 18:42:50] |
| Trader_RT - Posts: 35 |
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Thank You for the reply and outstanding support! I'm receiving updates now on Market Stats (NISS-NYSE) after following your instructions. The Chart Title Bar for NISS-NYSE still indicates "Symbol not found" and I'm not sure if this is an issue, but the chart is updating? Just want to let you know.
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| [2014-02-21 18:50:28] |
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To correct the title bar select Chart >> Reload and Recalculate. That should do it. The title bar looks correct for us. It says "NYSE NET ISSUES". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-21 18:52:20
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| [2014-02-21 19:24:19] |
| Trader_RT - Posts: 35 |
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That fixed the issue. Thanks again for your outstanding support!
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