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Date/Time: Mon, 25 Nov 2024 18:32:34 +0000



1 Minute Charts not updating with TD Ameritrade Data

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[2014-02-20 23:05:12]
lou_diamonds - Posts: 39
Hi, I'm using TD Ameritrade Data & for some reason I have a chartbook that has some 1 minute charts that will not update.

What I mean by this is that, I open the charts after market hours. I haven't opened them at all during market hours. Then, when I open them, I have to hit Edit -> Delete all Data and Download.

Is there a way to do this where I can do one click & update all the charts at once? Or better yet, can I set the charts to update when I open them?

Thanks
[2014-02-22 05:53:04]
Sierra Chart Engineering - Posts: 104368
The data will be downloaded when the charts are open and you are connected to the data feed. There will not be trouble with this, unless there is a server-side issue.

To do what you want is documented here:
https://www.sierrachart.com/index.php?l=doc/helpdetails7.html#DeleteDownloadAllCharts

The reason for the delay with responding is we needed to prepare documentation for this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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