Support Board
Date/Time: Mon, 25 Nov 2024 16:23:23 +0000
saving charts and spreadsheets
View Count: 1256
| [2014-02-19 22:22:41] |
| User70416 - Posts: 19 |
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I want to switch my service from Transact/Infinity to OpenECry. I currently have the free ATCharts, but I will be purchasing your service. My current charts and spreadsheets are pretty complex. I do not want to have to start over again. Will I be able to retrieve them once I have set up with Sierra Charts directly? If so, how? Thanks |
| [2014-02-20 13:18:39] |
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We apologize for the delay with responding. Yes. There are two ways this can be done. The simplest way is just to login to your existing Sierra Chart using your own Sierra Chart Account Name and password: http://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#DifferentAccountName And set it up to work with OEC: https://www.sierrachart.com/index.php?l=doc/openecry.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-20 13:19:15
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| [2014-02-20 14:42:30] |
| User70416 - Posts: 19 |
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Thanks, but you said there were two ways, what was the second?
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| [2014-02-20 14:45:56] |
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To copy the files in the Data Files Folder to a different installation of Sierra Chart you will be using with OEC. This is explained in help topic 15: Http://www.sierrachart.com/index.php?l=doc/helpdetails15.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-20 14:46:10
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