Support Board
Date/Time: Thu, 13 Feb 2025 22:34:58 +0000
Connection Problems with Sierra Chart
View Count: 456
| [2020-12-28 20:01:41] |
| ljb2108 - Posts: 3 |
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Hi, i do not reviece any longer Charts with actual Data.I have problems with the data feed, it keeps dropping and won't connect. The courses are frozen. Is there something wrong with the account? Best regards, sueleyman |
| [2020-12-28 21:01:51] |
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Make sure the symbols are up-to-date by translating them to the current symbols with this menu command: Edit Menu: Edit >> Translate Symbols To Current Service Update Sierra Chart to the current version: Software Download: Fast Update If you have further issues, let us know. Also refer to: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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