Support Board
Date/Time: Mon, 25 Nov 2024 17:59:50 +0000
No historical data error 10053
View Count: 1264
| [2014-02-18 16:05:52] |
| User35949 - Posts: 2 |
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Hallo, I dont have connection mit server for historical data Log: Software version: 1091 | 2014-02-18 16:56:21 Usage end date: 2014-05-06 | 2014-02-18 16:56:21 Enabled for: Sierra Chart Historical Data Service. | 2014-02-18 16:56:21 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-02-18 16:56:21 Active service: CTS T4 | 2014-02-18 16:56:21 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-02-18 16:56:21 2014-02-18 16:56:21 Local computer clock time | 2014-02-18 16:56:21 2014-02-18 15:56:21 GMT time | 2014-02-18 16:56:21 2014-02-18 16:56:21 Time zone adjusted time | 2014-02-18 16:56:21 Time difference to server time: 1 seconds. | 2014-02-18 16:56:21 Program path: C:\SierraChart\ | 2014-02-18 16:56:21 Data Files path: C:\SierraChart\Data\ | 2014-02-18 16:56:21 OS Version Number: 6.1 | 2014-02-18 16:56:21 Checking for new symbol settings for cts | 2014-02-18 16:56:21 Symbol settings are up-to-date for cts | 2014-02-18 16:56:21 CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-02-18 16:56:26 CTS FIX - Firm: Dorman | 2014-02-18 16:56:26 Resolved address fix.t4login.com to IP 208.116.215.102 | 2014-02-18 16:56:27 The network socket is connected. | 2014-02-18 16:56:27 Starting SSL connection on the socket. | 2014-02-18 16:56:27 SSL socket is now connected. | 2014-02-18 16:56:27 CTS FIX: Sending the Logon message. | 2014-02-18 16:56:28 CTS FIX: Connected to data and trade server. | 2014-02-18 16:56:29 CTS FIX: Received Account List collateral report. | 2014-02-18 16:56:29 CTS FIX: Subscribing to account: M6618 | 2014-02-18 16:56:29 CTS FIX: Received Account Update collateral report. | 2014-02-18 16:56:31 CTS FIX: Requesting Open Orders for account: M6618 | 2014-02-18 16:56:34 CTS FIX: Received Account List collateral report. | 2014-02-18 16:56:34 CTS FIX: Received Account List collateral report. | 2014-02-18 16:56:44 CTS T4 - Starting real-time market data updates for: FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:51 HD Request # 2 - Downloading Intraday chart data for FESX.E_FESX_201403.E_INX to the file FESX.E_FESX_201403.E_INX.scid. Service: cts | 2014-02-18 16:56:51 HD Request # 2 - Download start Date-Time: 2014-02-17 20:38:52.0 | 2014-02-18 16:56:51 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-02-18 16:56:51 Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2014-02-18 16:56:52 The network socket is connected. | 2014-02-18 16:56:52 Starting SSL connection on the socket. | 2014-02-18 16:56:52 Problem connecting to SSL Socket. Error=5 WinError=10054 | 2014-02-18 16:56:52 The SSL socket connection failed. | 2014-02-18 16:56:52 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-02-18 16:56:52 CTS FIX Historical Data: Disconnected. | 2014-02-18 16:56:52 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:52 HD Request # 2 - Receiving Intraday data for FESX.E_FESX_201403.E_INX starting at 2014-02-18 16:56:53 | 2014-02-18 16:56:53 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-02-18 16:56:53 | 2014-02-18 16:56:53 Added 1 Time and Sales records to Intraday data file for FESX.E_FESX_201403.E_INX after download. | 2014-02-18 16:56:53 HD Request # 3 - Downloading Intraday chart data for FESX.E_FESX_201403.E_INX to the file FESX.E_FESX_201403.E_INX.scid. Service: cts | 2014-02-18 16:56:53 HD Request # 3 - Download start Date-Time: 2014-02-17 20:38:52.0 | 2014-02-18 16:56:54 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-02-18 16:56:54 Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2014-02-18 16:56:54 The network socket is connected. | 2014-02-18 16:56:54 Starting SSL connection on the socket. | 2014-02-18 16:56:54 Socket closed. Windows error code 10053: Eine bestehende Verbindung wurde softwaregesteuert durch den Hostcomputer abgebrochen. | 2014-02-18 16:56:55 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-02-18 16:56:55 CTS FIX Historical Data: Disconnected. | 2014-02-18 16:56:55 HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:55 HD Request # 3 - Receiving Intraday data for FESX.E_FESX_201403.E_INX starting at 2014-02-18 16:56:53 | 2014-02-18 16:56:55 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-02-18 16:56:53 | 2014-02-18 16:56:55 Added 2 Time and Sales records to Intraday data file for FESX.E_FESX_201403.E_INX after download. | 2014-02-18 16:56:55 HD Request # 4 - Downloading Intraday chart data for FESX.E_FESX_201403.E_INX to the file FESX.E_FESX_201403.E_INX.scid. Service: cts | 2014-02-18 16:56:56 HD Request # 4 - Download start Date-Time: 2014-02-17 20:38:52.0 | 2014-02-18 16:56:56 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 | 2014-02-18 16:56:56 Resolved address fix-chart.t4login.com to IP 69.44.110.227 | 2014-02-18 16:56:56 The network socket is connected. | 2014-02-18 16:56:57 Starting SSL connection on the socket. | 2014-02-18 16:56:57 Problem connecting to SSL Socket. Error=5 WinError=10054 | 2014-02-18 16:56:57 The SSL socket connection failed. | 2014-02-18 16:56:57 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2014-02-18 16:56:57 CTS FIX Historical Data: Disconnected. | 2014-02-18 16:56:57 HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:57 HD Request # 4 - Receiving Intraday data for FESX.E_FESX_201403.E_INX starting at 2014-02-18 16:56:53 | 2014-02-18 16:56:57 HD Request # 4 - Timestamp of first Intraday data file record written: 2014-02-18 16:56:53 | 2014-02-18 16:56:57 Added 2 Time and Sales records to Intraday data file for FESX.E_FESX_201403.E_INX after download. | 2014-02-18 16:56:57 HD Request # 4 - Intraday download COMPLETE for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:57 Real-time Intraday chart data file updates started for FESX.E_FESX_201403.E_INX | 2014-02-18 16:56:57 |
| [2014-02-18 17:27:07] |
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There appears to be a problem with the CTS T4 historical data server. To retry the historical data download, refer to help topic 7.1 here: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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