Support Board
Date/Time: Thu, 13 Feb 2025 20:27:15 +0000
Order notifications not working since update to v2207
View Count: 706
| [2020-12-18 16:28:47] |
| User355030 - Posts: 163 |
|
Order notifications not working since update to v2207 @SCE
|
| [2020-12-18 16:50:00] |
| John - SC Support - Posts: 37940 |
|
The first thing is to make sure that the notifications are turned on as you expect. Refer to the Notification settings starting here: Global Trade Settings Windows: Open Trade Orders Window When Order is Completed (Global Settings >> General Trade Settings >> Notifications) If they are enabled and you are not getting the notification, then let us know one of the issues you are having and exactly what is occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-18 16:54:15] |
| User355030 - Posts: 163 |
|
Hey John @SCE, The notifications settings were the same before updating. I have twitter notifications setup as well.
|
| [2020-12-18 16:58:55] |
| John - SC Support - Posts: 37940 |
|
Ok. So pick one that is not working and tell us exactly what you are doing and what is/is not happening.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-18 17:19:21] |
| User355030 - Posts: 163 |
|
I have notifications for when an order is filled, target hit, and stop hit. None of the notifications are triggering
|
| [2020-12-18 17:50:34] |
| |
|
Refer to: General Settings Window: Troubleshooting for Alert Sounds That Do Not Play Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: