Support Board
Date/Time: Thu, 13 Feb 2025 20:09:11 +0000
High/low period of time study
View Count: 581
| [2020-12-17 14:49:54] |
| User327844 - Posts: 5 |
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I have a high/low period of time study in my ES and NQ. It should go from 9:30 to 9:35. In the last couple of days, the study starts running between 9:15 and 9:20. The stop time at 9:35 works accordingly. How can I fix this? Also, how can I make the crosshair overlay in all my detached windows (before it used to work this way) Thank you |
| [2020-12-17 16:15:27] |
| John - SC Support - Posts: 37939 |
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With regards to the High/Low for Time Period study, update to the current release, as there were some changes to that study recently that you may not have. With regards to the crosshair, we are not sure exactly what you are asking for, but refer to this setting to see if this is what you want: Chart Drawing Tools: Global Cursor (Tools >> Global Cursor On) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-17 18:12:42] |
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Update instructions: Software Download: Fast Update Regarding post #1, we see you are using Transact data. The problem may be market data related because of timestamp errors. We recommend using the Denali Exchange Data Feed: Denali Exchange Data Feed For now, Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-17 18:13:20
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