Support Board
Date/Time: Mon, 25 Nov 2024 16:27:58 +0000
Missing data/gap from Sun-Mon morning
View Count: 1020
| [2014-02-18 13:55:34] |
| User28286 - Posts: 24 |
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My charts (CL / crude oil) don't show any data between Sunday open at 6pm EST - 11am EST Monday. Last week and today since 6pm EST (when market resumed) Monday evening all data is ok. I use CTS/T4 data. How to force system to download and update the charts (both intraday and historical) with missing data if experiencing these kind of data gaps? Thanks.
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| [2014-02-18 18:01:40] |
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Refer to these help topics: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RetryDownloadDataInChart http://www.sierrachart.com/index.php?l=doc/helpdetails6.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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