Support Board
Date/Time: Thu, 13 Feb 2025 18:57:17 +0000
Data showing no volume
View Count: 707
| [2020-12-14 19:14:19] |
| Mayor Quimby - Posts: 11 |
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My quote board is showing no volume on the latest Crude Oil contract. The chart updates upon start up but shows no further data from there. How can I fix this.
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 Screenshot 2020-12-14 at 19.06.53.png / V - Attached On 2020-12-14 19:12:27 UTC - Size: 18.17 KB - 205 views |
| [2020-12-14 20:50:53] |
| Mayor Quimby - Posts: 11 |
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Just to add to this, I have the same account on 2 computers although I dont run them at the same time. One computer runs fine, but the other is showing no data just on that particular contract
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| [2020-12-14 22:11:03] |
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Make sure all symbols in all instances of Sierra Chart, are up-to-date to the new format. You need to use this Edit menu command for that: Edit Menu (Edit Menu) Most likely this is the result of using both the old and new symbol format for that particular contract. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-14 22:11:21
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