Support Board
Date/Time: Thu, 13 Feb 2025 17:36:42 +0000
trade entry
View Count: 505
[2020-12-10 15:06:46] |
User996274 - Posts: 94 |
entered a trade this am and was stopped (worked as it should) attempted to enter 2 more times but my entry was ignored the log stated i was in sim mode and order was ignored I checked the "trade" tab and confirmed I was not in sim mode Contacted the data service and they said everything is fine on their end |
[2020-12-10 17:19:21] |
John - SC Support - Posts: 37934 |
We would need to see the Trade Service Log showing the particular error. Refer to the information here: Trading Information Windows: Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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