Support Board
Date/Time: Thu, 13 Feb 2025 17:28:42 +0000
Big Latency
View Count: 652
| [2020-12-08 15:02:10] |
| Crystal77 - Posts: 28 |
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Hi, Before i use SC in a normal computer with 2 monitor 17" and its ok Now i have a 1 monitor 17" and 4 monitor 32" the latency its extremely bad when i move the mouse in the chart, its very disaggreable, how i can do for resolve this problem ? i use windows 10 64bit |
| [2020-12-08 15:08:32] |
| Crystal77 - Posts: 28 |
|
Hi, Before i use SC in a normal computer with 2 monitor 17" and its ok Now i have a 1 monitor 17" and 4 monitor 32" the latency its extremely bad when i move the mouse in the chart, its very disaggreable, how i can do for resolve this problem ? i use windows 10 64bit |
| [2020-12-08 18:28:12] |
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It is hard to say what the problem is. Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often It would help us if you post an image of one of the charts that seems like it is the source of the performance issue and then we can get a better idea about it. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Also try using OpenGL: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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