Support Board
Date/Time: Thu, 13 Feb 2025 14:05:31 +0000
unable to trade
View Count: 645
| [2020-12-03 09:08:49] |
| Chap - Posts: 39 |
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Hi, Please your help im not able to trade, routing services are not activated SC Futures Order Routing/Data | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2020-12-03 03:26:40.017 SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Submit forbidden | SenderSubID: **. Text: Parent order. Tag: MGC 3 C.twconfig. Internal Order ID: 3213. Service Order ID: 4096607. Symbol: MGCG21_FUT_COMEX. Account: ** | 2020-12-03 04:00:15.893 * Date Time Of Last Edit: 2020-12-03 19:29:04
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| [2020-12-03 15:30:48] |
| John - SC Support - Posts: 37916 |
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You need to let your Broker know about this and point them to our documentation on what they need to do about it here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#OrderRejections_Submit_Forbidden For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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