Support Board
Date/Time: Thu, 13 Feb 2025 12:48:19 +0000
All studies slower since forced 2204 update
View Count: 547
| [2020-12-01 16:42:42] |
| JYohan - Posts: 25 |
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Chart Studies that were 10-15ms are now over a thousand. Studies that were 0ms are now 10-15ms. I've tried various compression settings but doesn't help. This is with the StartTime set to 20minutes away from the current time and reloads/recalculates. In fact, this is the lowest performance i've seen in nearly 2 years, which is commendable on your part. Maybe I'm the only one experiencing this issue but thought you should know. My Regards |
| [2020-12-01 17:41:36] |
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Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often This could not be a problem with the new version. There must be another reason for this in your case. There are definitely no performance issues at all with the newer versions of Sierra Chart. That is with certainty. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-01 21:40:55] |
| JYohan - Posts: 25 |
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The Edit>Delete and Download made a big difference but the studies gain latency much quicker than before. Even though StartTime is always set within 30minutes of the current time and the Intraday chart is set to the current day, there seems to be extra calculations happening now. Even if I switch the storage size from 1minute, to 1sec, to tick, it doesn't effect the Study latency at all, which seems strange. Anything you can think of that might cause this within the last 2 trading days? Thanks |
| [2020-12-01 22:54:39] |
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Really you have to go through a process of elimination by closing the Chartbook, and just opening a new chart and adding a study you have an issue with and look at the calculation time for comparison purposes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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