Support Board
Date/Time: Thu, 13 Feb 2025 11:38:34 +0000
today's forced update does not connect Sierra Chart sub instances
View Count: 586
| [2020-11-28 06:51:12] |
| User995923 - Posts: 64 |
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Hello I run Sierra Chart with 2 sub instances using the BMEX service. Everything was working correctly. Today there was a forced update to 2204 which created some problems with the sub instances when I start Sierra Chart. The parent application works ok, but when the sub instances load up they are disconnected and the chartbooks that are supposed to automatically start up don't show up. If I press file-> Connect to data feed, the subinstances connect correctly and the chartbooks load up. What is the problem? Thanks |
| [2020-11-28 22:01:29] |
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We will resolve this . We determined why it happens.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-29 05:08:11] |
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Update Sierra Chart again following these instructions: Software Download: Fast Update The version number remains the same. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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