Support Board
Date/Time: Thu, 13 Feb 2025 11:20:57 +0000
sudden loss of data
View Count: 491
| [2020-11-26 19:00:41] |
| User110225 - Posts: 22 |
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Hello. I have stopped receiving data for the emini and crude oil. I have a fully activated service package 5 and my uniform subscriber agreement for delayed data has been accepted. My quote board for the current contracts and all upcoming coming contracts is now reading zero (earlier today this was showing lots of different numbers), and my market profile charts have frozen. I have updated sierra chart to installer version 9 and this hasnt helped. Please help Kind Regards Chris Challans |
| [2020-11-26 19:51:01] |
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The markets are closed at this time due to a US holiday.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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