Support Board
Date/Time: Thu, 13 Feb 2025 12:00:58 +0000
a problem placing an order
View Count: 500
| [2020-11-25 20:19:28] |
| User692400 - Posts: 1 |
|
Hello I have a problem placing an order for my real account on the DOM. Could you tell me what to do? I have enough money in my AMP account. I also removed the trade simulation and clicked on Trading Locked. Thank you Date Time Of Last Edit: 2020-11-25 20:35:46
|
| [2020-11-25 21:20:56] |
| John - SC Support - Posts: 37916 |
|
Trading Locked needs to NOT have a checkmark next to it in order to make a trade. Refer to the information here: Trade Menu: Trading Locked (Trade menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-26 08:49:29] |
| |
|
After some submitting the order which gets rejected, go to the Trade >> Trade Service Log and provide us the recent lines from their following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-26 08:49:30] |
| |
|
After submitting the order which gets rejected, go to the Trade >> Trade Service Log and provide us the recent lines from there following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-26 08:49:50
|
To post a message in this thread, you need to log in with your Sierra Chart account: