Support Board
Date/Time: Thu, 13 Feb 2025 19:08:20 +0000
Trial extension
View Count: 665
[2020-11-25 16:40:35] |
atomic_jeff - Posts: 3 |
Is it possible to get a trial extension to try out the new historic depth download features?
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[2020-11-25 17:42:06] |
John - SC Support - Posts: 37937 |
Since it has been awhile since you have last used a trial, we have enabled the trial for your account for 15 days.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-12-13 22:17:37] |
User189733 - Posts: 2 |
Hi, I am also trying to get familiar with the platform etc. Can I also request that you please extend my trial? I would really appreciate that kind gesture. Many thanks in advance Charles |
[2020-12-13 23:05:57] |
Sierra Chart Engineering - Posts: 104368 |
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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