Support Board
Date/Time: Thu, 13 Feb 2025 08:02:55 +0000
Error getting list of user files to download on - V2159 - Update to current - and roll
View Count: 583
[2020-11-22 11:39:58] |
User92573 - Posts: 544 |
Dear Support I am receiving the following error in my log "Error getting list of user files to download ... " which occurred when I updated to current version and then when I rolled back as well. This is not something I've noticed previously and I have made no changes to Sierra settings. I'd be grateful for your assistance and have have attached screenshot. Many thanks Date Time Of Last Edit: 2020-11-22 11:42:59
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[2020-11-23 15:59:02] |
John - SC Support - Posts: 37916 |
All that is stating is that you have your status set to "Disabled" for automatically downloading any shared files with you. You can change the status of that setting here: https://www.sierrachart.com/UserControlPanel.php?page=EnabledCustomStudies&UserID=78160#FileDownload Therefore, there is nothing you need to do/worry about with regards to this. It is just informational. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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