Support Board
Date/Time: Thu, 13 Feb 2025 07:18:30 +0000
Trade log window not opening
View Count: 542
| [2020-11-19 23:07:58] |
| User425645 - Posts: 113 |
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Hello, I'll post an image below. The entire trade log just no longer opens and it started today. I tried deleting excess trade data and updating SC but nothing worked. Really appreciate it in advance. Date Time Of Last Edit: 2020-11-19 23:09:10
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 Capture.PNG / V - Attached On 2020-11-19 23:09:07 UTC - Size: 1.61 MB - 210 views |
| [2020-11-19 23:20:55] |
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Try restarting Sierra Chart. This looks like a Windows operating system resource limitation issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-19 23:52:22] |
| User425645 - Posts: 113 |
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I re-started it multiple times and restarted my computar. Ill try it again though. are there any other options?
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| [2020-11-20 05:27:53] |
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This really is not making sense to us. It probably would be best that we do a remote assistance session to see what you are seeing. Set your name and telephone number here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Let us know when that is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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