Support Board
Date/Time: Mon, 25 Nov 2024 16:46:21 +0000
EUREX datafeed problem ?
View Count: 1135
| [2014-02-13 15:20:16] |
| User40117 - Posts: 56 |
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hello, today my SC eurex data feed (DYH14) seemed to freeze on 16u05 CET at level 9449. when reloading there is also a small gap. Is this a global data feed error ? ty |
DYH14.jpg| [2014-02-13 16:07:53] |
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We do see the gap, and we will see if we can patch it later on today.
Sierra Chart Support |
| [2014-02-13 17:14:41] |
| User40117 - Posts: 56 |
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ok, but that was not my question. I was not sure something was wrong with SC or the feed...
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| [2014-02-16 22:01:55] |
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The missing data for the DAX futures has now been patched. To fill in the missing data, refer to help topic 7 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html We will be filling in the missing data for the other major EUREX markets later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-16 22:43:14] |
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Also to answer the question, it was the SC data feed that had the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-16 22:43:40
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