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Date/Time: Wed, 12 Feb 2025 21:57:18 +0000



Error downloading historical Tick data, permission denied

View Count: 1151

[2020-11-11 09:26:12]
User243537 - Posts: 1
Hello Sierra Chart team.

I am connected to Rithmic with the credentials provided by Uprofit Trader. But it doesn't show me the price quote in real time.

I thank you in advance for your help.



Reading Internal Order ID file. | 2020-11-11 02:14:54.445
Reading Trade Orders file. | 2020-11-11 02:14:54.548
Reading Trade Positions file. | 2020-11-11 02:14:54.548
Reading Account Balance file. | 2020-11-11 02:14:54.549
UDPListener (1456). Port 22904 | Listening on UDP port 22904. | 2020-11-11 02:14:54.572
Software version: 2192 64-bit | 2020-11-11 02:14:54.572
Primary Thread ID: 7324 | 2020-11-11 02:14:54.572
Usage end date: 2020-11-19 | 2020-11-11 02:14:54.572
Enabled for: Advanced Features 2. | 2020-11-11 02:14:54.572
Enabled for: Sierra Chart Historical Data Service. | 2020-11-11 02:14:54.572
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-11-11 02:14:54.572
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-11-11 02:14:54.572
Current selected Data/Trading service: Rithmic Trading | 2020-11-11 02:14:54.572
Custom symbol settings values: enabled | 2020-11-11 02:14:54.572
Chart Update Interval: 500 | 2020-11-11 02:14:54.572
Intraday Data Storage Time Unit: 0 | 2020-11-11 02:14:54.572
Time Zone: -07:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-11-11 02:14:54.572
2020-11-11 09:14:54 Local computer time in UTC | 2020-11-11 02:14:54.572
2020-11-11 02:14:54 Local computer time in SC Time Zone | 2020-11-11 02:14:54.572
2020-11-11 09:14:53 Server time in UTC | 2020-11-11 02:14:54.572
Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-11-11 02:14:54.572
Program path: C:\SierraChart\ | 2020-11-11 02:14:54.572
Data Files path: C:\SierraChart\Data\ | 2020-11-11 02:14:54.572
OS Version Number: 10.0 | 2020-11-11 02:14:54.573
Locale Setting: C | 2020-11-11 02:14:54.573
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-11-11 02:14:54.573
Allowed protected custom studies: | 2020-11-11 02:14:54.573

Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-11-11 02:14:54.594
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-11-11 02:14:54.639
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-11-11 02:14:54.803
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-11-11 02:14:54.803
Received 5 login tokens. | 2020-11-11 02:14:55.168
Symbol settings MD5 received. Request ID: 1. | 2020-11-11 02:14:55.364
Symbol settings are up-to-date for rithmic.trading. | 2020-11-11 02:14:55.364
Files to Open on Start up | Opening file: CRUDE OIL FUTURE.Cht | 2020-11-11 02:14:58.338
CLZ0-NYMEX [CV] 5 Min #1 | Reloading chart. | 2020-11-11 02:14:58.363
CLZ0-NYMEX [CV] 5 Min #1 | Performing historical Daily data download for symbol CLZ20 starting at last date in file. | 2020-11-11 02:14:58.400
Starting DelayedDownloadMonitoringTimer | 2020-11-11 02:14:58.400
Starting HDTimeoutTimer | 2020-11-11 02:14:58.400
Added historical Daily data request for CLZ20 to the queue. | 2020-11-11 02:14:58.400
Triggering next historical data download in queue. | 2020-11-11 02:14:58.400
CLZ0-NYMEX [CV] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 1, | 2020-11-11 02:14:58.418
CLZ0-NYMEX [CV] 30 Min #2 | Reloading chart. | 2020-11-11 02:14:58.428
CLZ0-NYMEX [CV] 30 Min #2 | Waiting for historical downloads to complete with the IDs: 1, | 2020-11-11 02:14:58.455
CLZ0-NYMEX [CV] 30 Min #3 | Reloading chart. | 2020-11-11 02:14:58.462
CLZ0-NYMEX [CV] 30 Min #3 | Waiting for historical downloads to complete with the IDs: 1, | 2020-11-11 02:14:58.487
CLZ0-NYMEX [CV] 120 Min #4 | Reloading chart. | 2020-11-11 02:14:58.495
CLZ0-NYMEX [CV] 120 Min #4 | Waiting for historical downloads to complete with the IDs: 1, | 2020-11-11 02:14:58.536
HD Request # 1 | Downloading Historical Daily chart data for CLZ20. Starting date: 2020-11-09. Service: rithmic.trading | 2020-11-11 02:14:58.546
HD Request # 1 | Requesting historical Daily data for CLZ20 starting at 2020-11-08. SC External HD service. | 2020-11-11 02:14:58.546
HD Request # 1 | Receiving historical Daily data for CLZ20 starting at 2020-11-09 | 2020-11-11 02:15:00.488
HD Request # 1 | Writing historical Daily data to the file CLZ20.dly | 2020-11-11 02:15:00.488
HD Request # 1 | Bytes received: 163 | 2020-11-11 02:15:00.508
HD Request # 1 | Received 3 records from 2020-11-09 00:00:00 to 2020-11-11 00:00:00 (3.0 days) and wrote 3 records for CLZ20 | 2020-11-11 02:15:00.508
HD Request # 1 | Completion time: 2s | 2020-11-11 02:15:00.515
HD Request # 1 | Daily data download complete for CLZ20. Unique request ID: 1 | 2020-11-11 02:15:00.515
Removing historical data download ID 1. | 2020-11-11 02:15:00.515

Triggering next historical data download in queue. | 2020-11-11 02:15:00.515
CLZ0-NYMEX [CV] 120 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-11-11 02:15:00.515
CLZ0-NYMEX [CV] 120 Min #4 | Reloading chart. | 2020-11-11 02:15:00.516

Rithmic Trading | Port for executable: 50898 | 2020-11-11 02:15:00.628
Listening socket (1508). Port 50898 | Closed. | 2020-11-11 02:15:00.629
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-11-11 02:15:00.629
Created process C:\SierraChart\Rim\DTCBridge.exe. Current folder: C:\SierraChart\Rim | 2020-11-11 02:15:00.632
CLZ0-NYMEX [CV] 5 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-11-11 02:15:00.853
CLZ0-NYMEX [CV] 5 Min #1 | Reloading chart. | 2020-11-11 02:15:01.220
CLZ0-NYMEX [CV] 30 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-11-11 02:15:01.299
CLZ0-NYMEX [CV] 30 Min #2 | Reloading chart. | 2020-11-11 02:15:01.300
CLZ0-NYMEX [CV] 30 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-11-11 02:15:01.595
CLZ0-NYMEX [CV] 30 Min #3 | Reloading chart. | 2020-11-11 02:15:01.596
CLZ0-NYMEX [CV] 120 Min #4 | Reloading chart. | 2020-11-11 02:15:01.805
CLZ0-NYMEX [CV] 5 Min #1 | Reloading chart. | 2020-11-11 02:15:02.146
CLZ0-NYMEX [CV] 30 Min #2 | Reloading chart. | 2020-11-11 02:15:02.329
CLZ0-NYMEX [CV] 30 Min #3 | Reloading chart. | 2020-11-11 02:15:02.479
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CLZ0-NYMEX | 2020-11-11 02:15:02.631
Starting DelayedDownloadMonitoringTimer | 2020-11-11 02:15:02.631
Starting HDTimeoutTimer | 2020-11-11 02:15:02.631
Added historical Intraday data request for CLZ0-NYMEX to the queue. | 2020-11-11 02:15:02.631
Intraday data recording state for symbol CLZ0-NYMEX is set to download 'Pending'. | 2020-11-11 02:15:02.631
Triggering next historical data download in queue. | 2020-11-11 02:15:02.631
HD Request # 2 | Downloading Intraday chart data for CLZ0-NYMEX to the file CLZ0-NYMEX.scid. Service: nymex | 2020-11-11 02:15:02.631
HD Request # 2 | Download start date-time: 2020-11-11 01:53:52.000000. File last date-time: 2020-11-11 01:53:52.565000 | 2020-11-11 02:15:02.632
HD Request # 2 | Using server: ds23.sierracharts.com port 10150 | 2020-11-11 02:15:02.632
Rithmic Trading | Bridge process is not running! | 2020-11-11 02:15:02.644
Rithmic Trading | Connecting to the server 127.0.0.1. Port 50898 | 2020-11-11 02:15:02.644
Socket (2) | Creating socket. | 2020-11-11 02:15:02.645
Socket (2) | New receive buffer size: 5242880 | 2020-11-11 02:15:02.645
Socket (2) | Connecting to IP: 216.1.90.130. | 2020-11-11 02:15:02.645
DTC Client socket (3) | Creating socket. | 2020-11-11 02:15:02.645
DTC Client socket (3) | New receive buffer size: 5242880 | 2020-11-11 02:15:02.645
DTC Client socket (3) | Connecting to IP: 127.0.0.1. | 2020-11-11 02:15:02.645
HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-11-11 02:15:02.834
HD Request # 2 | Sending historical data logon request message. | 2020-11-11 02:15:02.834
HD Request # 2 | Requesting Intraday data. Start date-time: 2020-11-11 01:53:52. Record interval: 0. Symbol: CLZ20 | 2020-11-11 02:15:03.365
HD Request # 2 | Decompressing data. | 2020-11-11 02:15:03.450
HD Request # 2 | Receiving Intraday data for CLZ0-NYMEX starting at 2020-11-11 01:53:52.565000 | 2020-11-11 02:15:03.539
Socket (2) | CloseSocket call. | 2020-11-11 02:15:03.542
Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-11 02:15:03.542
HD Request # 2 | Historical data for CLZ0-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2020-11-11 02:15:03.542
Historical data download thread signaled to stop. | 2020-11-11 02:15:03.542
Socket (2) | Shutdown started. Waiting for graceful close. | 2020-11-11 02:15:03.542
HD Request # 2 | Timestamp of first Intraday data file record written: 2020-11-11 01:53:57.821000 | 2020-11-11 02:15:03.542
HD Request # 2 | Received 2067 records from 2020-11-11 01:53:52.565000 to 2020-11-11 02:05:01.336002 (11.1 minutes) and wrote 2066 records for CLZ0-NYMEX | 2020-11-11 02:15:03.542
HD Request # 2 | Completion time: 1s | 2020-11-11 02:15:03.549
HD Request # 2 | Intraday data download complete for CLZ0-NYMEX. Unique request ID: 2 | 2020-11-11 02:15:03.549
Removing historical data download ID 2. | 2020-11-11 02:15:03.549
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2020-11-11 02:15:03.549
Rithmic Trading | Using primary service for historical data for CLZ0-NYMEX | 2020-11-11 02:15:03.549
Starting DelayedDownloadMonitoringTimer | 2020-11-11 02:15:03.549
Starting HDTimeoutTimer | 2020-11-11 02:15:03.549
Historical data service client indicated that downloads are not enabled. Symbol: CLZ0-NYMEX. Data Type: Intraday data | 2020-11-11 02:15:03.549
Historical data download ID 3 not found when removing ID from outstanding request set. | 2020-11-11 02:15:03.549
HD Request # 2 | Download from primary service not started due to error. | 2020-11-11 02:15:03.549

Triggering next historical data download in queue. | 2020-11-11 02:15:03.549
Socket (2) | Socket gracefully closed by remote side. | 2020-11-11 02:15:03.634
Socket (2) | Closed. | 2020-11-11 02:15:03.634
DTC Client socket (3) | Connect event error. Windows error code 10061: No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión. | 2020-11-11 02:15:04.666 *
DTC Client socket (3) | CloseSocket call. | 2020-11-11 02:15:04.666
DTC Client socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-11 02:15:04.666
DTC Client socket (3) | Closed. | 2020-11-11 02:15:04.666
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-11-11 02:15:04.666
Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-11 02:15:04.666
DTC Client socket (0) | CloseSocket call. | 2020-11-11 02:15:04.681
Rithmic Trading | Disconnected. | 2020-11-11 02:15:04.681
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-11 02:15:04.681
CLZ0-NYMEX [CV] 5 Min #1 | StartDateTimeForLoadingOrderFills: 2020-10-12 16:00:00 | 2020-11-11 02:15:06.511

Rithmic Trading | Port for executable: 50901 | 2020-11-11 02:15:06.686
Listening socket (1564). Port 50901 | Closed. | 2020-11-11 02:15:06.686
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-11-11 02:15:06.686
Created process C:\SierraChart\Rim\DTCBridge.exe. Current folder: C:\SierraChart\Rim | 2020-11-11 02:15:06.700
Rithmic Trading | Bridge process is running. | 2020-11-11 02:15:08.702
Rithmic Trading | Connecting to the server 127.0.0.1. Port 50901 | 2020-11-11 02:15:08.702
DTC Client socket (2) | Creating socket. | 2020-11-11 02:15:08.702
DTC Client socket (2) | New receive buffer size: 5242880 | 2020-11-11 02:15:08.703
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2020-11-11 02:15:08.703
Rithmic Trading | Network connection to server complete. | 2020-11-11 02:15:08.707
Rithmic Trading | Starting socket receive thread. | 2020-11-11 02:15:08.707
Rithmic Trading | Sending encoding request to server: Binary VLS. Compression: none | 2020-11-11 02:15:08.707
Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-11-11 02:15:08.709
Rithmic Trading | Sending logon request message. | 2020-11-11 02:15:08.709
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-11-11 02:15:08.710
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-11-11 02:15:08.713
Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2020-11-11 02:15:08.713
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2020-11-11 02:15:09.599
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2020-11-11 02:15:09.701
Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2020-11-11 02:15:10.153
Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2020-11-11 02:15:10.264
Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2020-11-11 02:15:10.712
Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2020-11-11 02:15:10.885
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2020-11-11 02:15:11.263
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2020-11-11 02:15:11.376
Rithmic Trading | Received logon response. | 2020-11-11 02:15:11.713
Rithmic Trading | Server Name: SC DTC Bridge. | 2020-11-11 02:15:11.713
Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2020-11-11 02:15:11.713
Rithmic Trading | Successfully connected. IB='UProfitTrader', Firm='UProfitTrader'. | 2020-11-11 02:15:11.713
Rithmic Trading | Trading is supported. | 2020-11-11 02:15:11.713
Rithmic Trading | Order cancel and replace is supported. | 2020-11-11 02:15:11.713
Rithmic Trading | OCO Orders supported. | 2020-11-11 02:15:11.713
Rithmic Trading | Connected to server complete. | 2020-11-11 02:15:11.713
Triggering next historical data download in queue. | 2020-11-11 02:15:11.713
Triggering next historical data download in queue. | 2020-11-11 02:15:11.713
Triggering next historical data download in queue. | 2020-11-11 02:15:11.713
Triggering next historical data download in queue. | 2020-11-11 02:15:11.713
Rithmic Trading | Message from server: Received unknown message type from DTC client. Type = 603 | 2020-11-11 02:15:11.782
Rithmic Trading | Starting real-time market data updates for: CLZ0-NYMEX. ID: 1 Service code: rithmic.trading | 2020-11-11 02:15:11.805
Rithmic Trading | Requesting security definition data for: CLZ0-NYMEX. ID: 1 | 2020-11-11 02:15:11.805
Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CLZ0-NYMEX | 2020-11-11 02:15:11.805
Added historical Intraday data request for CLZ0-NYMEX to the queue. | 2020-11-11 02:15:11.805
Intraday data recording state for symbol CLZ0-NYMEX is set to download 'Pending'. | 2020-11-11 02:15:11.805
Triggering next historical data download in queue. | 2020-11-11 02:15:11.805
Delaying start of download for CLZ0-NYMEX | 2020-11-11 02:15:11.868
Rithmic Trading | Message from server: Server Alert: mrv error : 13. Result text: "permission denied". Related symbol: CLZ0-NYMEX | 2020-11-11 02:15:12.009
Symbol Error - CLZ0-NYMEX is unknown, unavailable, or improperly formatted. | 2020-11-11 02:15:12.009
HD Request # 3 | Downloading Intraday chart data for CLZ0-NYMEX to the file CLZ0-NYMEX.scid. Service: nymex | 2020-11-11 02:15:12.618
HD Request # 3 | Download start date-time: 2020-11-11 02:05:01.000000. File last date-time: 2020-11-11 02:05:01.336002 | 2020-11-11 02:15:12.618
HD Request # 3 | Using server: ds21.sierracharts.com port 10149 | 2020-11-11 02:15:12.618
Socket (3) | Creating socket. | 2020-11-11 02:15:12.619
Socket (3) | New receive buffer size: 5242880 | 2020-11-11 02:15:12.619
Socket (3) | Connecting to IP: 216.1.90.129. | 2020-11-11 02:15:12.619
HD Request # 3 | Setting DTC encoding to Binary VLS | 2020-11-11 02:15:12.793
HD Request # 3 | Sending historical data logon request message. | 2020-11-11 02:15:12.793
HD Request # 3 | Requesting Intraday data. Start date-time: 2020-11-11 02:05:01. Record interval: 0. Symbol: CLZ20 | 2020-11-11 02:15:13.336
HD Request # 3 | Decompressing data. | 2020-11-11 02:15:13.417
HD Request # 3 | Receiving Intraday data for CLZ0-NYMEX starting at 2020-11-11 02:05:01.336000 | 2020-11-11 02:15:13.418
Socket (3) | CloseSocket call. | 2020-11-11 02:15:13.419
Socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-11 02:15:13.419
Socket (3) | Shutdown started. Waiting for graceful close. | 2020-11-11 02:15:13.419
Historical data download thread signaled to stop. | 2020-11-11 02:15:13.419
HD Request # 3 | Timestamp of first Intraday data file record written: 2020-11-11 02:05:02.136000 | 2020-11-11 02:15:13.419
HD Request # 3 | Received 73 records from 2020-11-11 02:05:01.336000 to 2020-11-11 02:05:11.156000 (9.8 seconds) and wrote 70 records for CLZ0-NYMEX | 2020-11-11 02:15:13.419
HD Request # 3 | Completion time: 1s | 2020-11-11 02:15:13.424
HD Request # 3 | Intraday data download complete for CLZ0-NYMEX. Unique request ID: 4 | 2020-11-11 02:15:13.424
Removing historical data download ID 4. | 2020-11-11 02:15:13.424
Real-time Intraday chart data file updates started for CLZ0-NYMEX | 2020-11-11 02:15:13.424
Intraday chart data file opened for CLZ0-NYMEX | 2020-11-11 02:15:13.424
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2020-11-11 02:15:13.424
Rithmic Trading | Using primary service for historical data for CLZ0-NYMEX | 2020-11-11 02:15:13.424
Added historical Intraday data request for CLZ0-NYMEX to the queue. | 2020-11-11 02:15:13.424
Intraday data recording state for symbol CLZ0-NYMEX is set to download 'Pending'. | 2020-11-11 02:15:13.424
Triggering next historical data download in queue. | 2020-11-11 02:15:13.424

Triggering next historical data download in queue. | 2020-11-11 02:15:13.424
HD Request # 4 | Downloading Intraday chart data for CLZ0-NYMEX to the file CLZ0-NYMEX.scid. Service: rithmic.trading | 2020-11-11 02:15:13.424
HD Request # 4 | Download start date-time: 2020-11-11 02:05:11.000000. File last date-time: 2020-11-11 02:05:11.156000 | 2020-11-11 02:15:13.425
HD Request # 4 | Sending historical data request. Start date-time: 2020-11-11 02:05:11. Record interval: 0. Symbol: CLZ0-NYMEX | 2020-11-11 02:15:13.425
Rithmic Trading | Message from server: Requesting historical Tick data. | 2020-11-11 02:15:13.435
Socket (3) | Socket gracefully closed by remote side. | 2020-11-11 02:15:13.513
Socket (3) | Closed. | 2020-11-11 02:15:13.513
HD Request # 4 | Error downloading historical Intraday data for CLZ0-NYMEX. Error downloading historical Tick data. Error: permission denied | 2020-11-11 02:15:13.537
HD Request # 4 | Received 0 records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLZ0-NYMEX | 2020-11-11 02:15:13.537
HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2020-11-11 09:05:11.156000 | 2020-11-11 02:15:13.537
HD Request # 4 | Completion time: 0s | 2020-11-11 02:15:13.538
HD Request # 4 | Intraday data download complete for CLZ0-NYMEX. Unique request ID: 5 | 2020-11-11 02:15:13.538
Removing historical data download ID 5. | 2020-11-11 02:15:13.538
Real-time Intraday chart data file updates started for CLZ0-NYMEX | 2020-11-11 02:15:13.538
Intraday chart data file opened for CLZ0-NYMEX | 2020-11-11 02:15:13.538
HD Request # 4 | Enabling Intraday chart updating for symbol. | 2020-11-11 02:15:13.538

Triggering next historical data download in queue. | 2020-11-11 02:15:13.538
CLZ0-NYMEX [CV] 5 Min #1 | The chart image has been saved to: C:\SierraChart\Images\CLZ0-NYMEX [CV] 5 Min #1 2020-11-11 02_15_27.777.png | 2020-11-11 02:15:27.848 *
imageCLZ0-NYMEX [CV] 5 Min #1 2020-11-11 02_15_27.777.png / V - Attached On 2020-11-11 09:16:17 UTC - Size: 31.94 KB - 259 views
[2020-11-11 19:55:54]
Sierra Chart Engineering - Posts: 104368
We have no control over this:
HD Request # 4 | Error downloading historical Intraday data for CLZ0-NYMEX. Error downloading historical Tick data. Error: permission denied | 2020-11-11 02:15:13.537

The proper solution to this problem is to use our Denali Exchange Data Feed for data:
Denali Exchange Data Feed

And then use this solution to authorize to take advantage of the CME nonprofessional fees:
Easy Solution to CME Funded Trading Account Requirement
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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