Support Board
Date/Time: Wed, 12 Feb 2025 21:02:22 +0000
Data
View Count: 453
| [2020-11-10 16:26:19] |
| conr - Posts: 204 |
|
Data freezing and getting this log window all morning. Software version: 2192 64-bit | 2020-11-10 10:21:23.315 Primary Thread ID: 3380 | 2020-11-10 10:21:23.315 Usage end date: 2020-12-26 | 2020-11-10 10:21:23.315 Enabled for: Advanced Features 2. | 2020-11-10 10:21:23.315 Enabled for: Sierra Chart Historical Data Service. | 2020-11-10 10:21:23.315 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-11-10 10:21:23.315 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-11-10 10:21:23.315 Enabled for exchange2: CME | 2020-11-10 10:21:23.315 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-11-10 10:21:23.315 Current selected Data/Trading service: SC Data - All Services | 2020-11-10 10:21:23.315 Custom symbol settings values: disabled | 2020-11-10 10:21:23.315 Chart Update Interval: 900 | 2020-11-10 10:21:23.315 Intraday Data Storage Time Unit: 0 | 2020-11-10 10:21:23.315 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-11-10 10:21:23.315 2020-11-10 16:21:23 Local computer time in UTC | 2020-11-10 10:21:23.315 2020-11-10 10:21:23 Local computer time in SC Time Zone | 2020-11-10 10:21:23.315 2020-11-08 22:05:42 Server time in UTC | 2020-11-10 10:21:23.315 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-11-10 10:21:23.315 Program path: C:\SierraChart\ | 2020-11-10 10:21:23.315 Data Files path: C:\SierraChart\Data\ | 2020-11-10 10:21:23.315 OS Version Number: 10.0 | 2020-11-10 10:21:23.316 Locale Setting: C | 2020-11-10 10:21:23.316 DLLs: AdaptiveVolumeRatio_MAByTick.dll, IOAMT.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-11-10 10:21:23.317 Allowed protected custom studies: | 2020-11-10 10:21:23.317 DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-11-10 10:23:14.858 * DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-11-10 10:23:14.858 DTC Client socket (2) | CloseSocket call. | 2020-11-10 10:23:14.858 DTC Client socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-10 10:23:14.858 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-11-10 10:23:14.858 SC Data - All Services | Waiting for socket receive thread to end | 2020-11-10 10:23:14.858 DTC Client socket (2) | Closed. | 2020-11-10 10:23:14.858 DTC Client socket (0) | CloseSocket call. | 2020-11-10 10:23:14.859 SC Data - All Services | Disconnected from the server. | 2020-11-10 10:23:14.859 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2020-11-10 10:23:14.859 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 443 | 2020-11-10 10:23:16.955 DTC Client socket (2) | Creating socket. | 2020-11-10 10:23:16.956 DTC Client socket (2) | New receive buffer size: 5242880 | 2020-11-10 10:23:16.956 DTC Client socket (2) | Connecting to IP: 208.185.224.129. | 2020-11-10 10:23:16.956 SC Data - All Services | Network connection to server complete. | 2020-11-10 10:23:17.065 SC Data - All Services | Starting socket receive thread. | 2020-11-10 10:23:17.065 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2020-11-10 10:23:17.065 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-11-10 10:23:17.557 SC Data - All Services | Sending logon request message. | 2020-11-10 10:23:17.557 SC Data - All Services | Received logon response. | 2020-11-10 10:23:18.683 SC Data - All Services | Server Name: SC Realtime Server. | 2020-11-10 10:23:18.683 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-11-10 10:23:18.683 SC Data - All Services | Successfully connected. | 2020-11-10 10:23:18.683 SC Data - All Services | Trading is not supported. | 2020-11-10 10:23:18.683 Added historical Intraday data request for ESZ20 to the queue. | 2020-11-10 10:23:18.683 Intraday data recording state for symbol ESZ20 is set to download 'Pending'. | 2020-11-10 10:23:18.683 Triggering next historical data download in queue. | 2020-11-10 10:23:18.683 SC Data - All Services | Restarting real-time data updates for symbol: ESZ20 -> ESZ20. Market Depth data restarted. | 2020-11-10 10:23:18.683 HD Request # 41 | Downloading Intraday chart data for ESZ20 to the file ESZ20.scid. Service: cme | 2020-11-10 10:23:18.683 HD Request # 41 | Download start date-time: 2020-11-10 10:22:31.000000. File last date-time: 2020-11-10 10:22:31.591002 | 2020-11-10 10:23:18.684 HD Request # 41 | Using server: ds23.sierracharts.com port 10150 | 2020-11-10 10:23:18.684 Socket (3) | Creating socket. | 2020-11-10 10:23:18.684 Socket (3) | New receive buffer size: 5242880 | 2020-11-10 10:23:18.685 Socket (3) | Connecting to IP: 216.1.90.130. | 2020-11-10 10:23:18.685 HD Request # 41 | Setting DTC encoding to Binary VLS | 2020-11-10 10:23:18.870 HD Request # 41 | Sending historical data logon request message. | 2020-11-10 10:23:18.870 HD Request # 41 | Requesting Intraday data. Start date-time: 2020-11-10 10:22:31. Record interval: 0. Symbol: ESZ20 | 2020-11-10 10:23:19.394 SC Data - All Services | Clearing market depth for ESZ20 | 2020-11-10 10:23:19.544 SC Data - All Services | Received security definition for symbol ESZ20 | 2020-11-10 10:23:19.546 HD Request # 41 | Decompressing data. | 2020-11-10 10:23:20.129 HD Request # 41 | Receiving Intraday data for ESZ20 starting at 2020-11-10 10:22:31.211000 | 2020-11-10 10:23:20.130 Socket (3) | CloseSocket call. | 2020-11-10 10:23:20.132 Socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-10 10:23:20.132 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-11-10 10:23:20.132 Historical data download thread signaled to stop. | 2020-11-10 10:23:20.327 HD Request # 41 | Timestamp of first Intraday data file record written: 2020-11-10 10:22:32.684000 | 2020-11-10 10:23:20.327 HD Request # 41 | Received 1935 records from 2020-11-10 10:22:31.211000 to 2020-11-10 10:23:19.461000 (48.3 seconds) and wrote 1924 records for ESZ20 | 2020-11-10 10:23:20.328 HD Request # 41 | Add time&sales data | Remembered last file record date-time: 2020-11-10 16:23:19.461000 | 2020-11-10 10:23:20.328 Added 14 Time and Sales records to Intraday data file for ESZ20 after download. | 2020-11-10 10:23:20.328 HD Request # 41 | Completion time: 2s | 2020-11-10 10:23:20.328 HD Request # 41 | Intraday data download complete for ESZ20. Unique request ID: 41 | 2020-11-10 10:23:20.328 Removing historical data download ID 41. | 2020-11-10 10:23:20.328 Real-time Intraday chart data file updates started for ESZ20 | 2020-11-10 10:23:20.328 Intraday chart data file opened for ESZ20 | 2020-11-10 10:23:20.328 HD Request # 41 | Enabling Intraday chart updating for symbol. | 2020-11-10 10:23:20.328 Triggering next historical data download in queue. | 2020-11-10 10:23:20.328 Socket (3) | Socket gracefully closed by remote side. | 2020-11-10 10:23:20.555 Socket (3) | Closed. | 2020-11-10 10:23:20.556 Opened cached Intraday file: C:\SierraChart\Data\ESZ20.scid. Thread ID: 1348 | 2020-11-10 10:23:20.930 Chart #9 has tagged chart #2 for full recalculation. Chartbook: ES.cht | 2020-11-10 10:23:21.209 ESZ20 [CB][M] Renko 2t #2 | Performing a full recalculation because it has been tagged. Chartbook: ES.cht | 2020-11-10 10:23:21.309 |
| [2020-11-10 17:06:23] |
| John - SC Support - Posts: 37910 |
|
This is the relevant line: DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-11-10 10:23:14.858 *
Refer to the information here: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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