Support Board
Date/Time: Mon, 25 Nov 2024 16:37:01 +0000
Missing data on new computer with 1090
View Count: 1167
| [2014-02-13 04:08:21] |
| User49270 - Posts: 48 |
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I was using version 1077 on my old computer with OEC data feed. I installed a new Sierra charts on my new computer which is version 1090 instead of copying my old charts. The regular OEC data choice I was using on the drop down menu is not the same on the new version and for some reason I am missing bars on my profile charts like there were gaps during the session.
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| [2014-02-13 05:40:31] |
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Not sure if this relates to the work we have been doing on the OEC historical data server. Restart Sierra Chart and then follow the instructions in help topic 7.1 to re-download the data: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html It is best to work with a standard chart when re-downloading the data so you can spot missing data more easily. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-13 05:40:46
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| [2014-02-13 11:15:04] |
| User49270 - Posts: 48 |
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I deleted and downloaded data, now I only am getting 1 day of data on each of my TPO charts. My Regular candlestick charts are normal and have all data.
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| [2014-02-13 17:14:49] |
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Refer to help topic 7 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html When you remove the TPO Profile Chart study, do you see all of the data that you expect to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-13 17:15:18
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| [2014-02-13 18:08:49] |
| User49270 - Posts: 48 |
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I downloaded the data a few times then restarted Sierra and it worked, no missing data now. Thank you!
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