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Date/Time: Wed, 12 Feb 2025 18:55:08 +0000



Trading has no effect on account balance

View Count: 482

[2020-11-05 16:08:49]
User269058 - Posts: 9
Hello,

I'm set up with AMP/ttfix, trading simulation mode is off, and I have my live trading account selected in the trade window. Today after taking 1 loss, I checked my account balances and saw the loss reflected there. After making 1 profitable trade, I checked my account balances and saw no change.
I tried re-loading Sierra Chart, and my account balance has returned to the original amount.

Help?
[2020-11-05 21:45:13]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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