Support Board
Date/Time: Wed, 12 Feb 2025 19:24:39 +0000
[Programming Help] - missing data
View Count: 518
| [2020-11-04 15:50:35] |
| User653513 - Posts: 11 |
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Hi, I use candles stick charts with different time frames. 1-i cannot see clearly candles on charts older than 2 months. they appear as dots 2- sometimes during live trading my 15 minutes candles do not print - i have to switch to a 5 minute chart or 1 minute chart to see candles. 3- some days a whole session does not even print- that time is missing so I cannot see what happened. 4-I tried to go back to the previous version of sierra charts but could not. I was hoping that All these problems could be caused by the current version which I upgraded to. |
| [2020-11-04 19:29:35] |
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1. Refer to: Continuous Futures Contract Charts 2. Refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart 3. Refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart And: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data 4. There definitely should not be any problems in the new version regarding these. But you can rollback through Help >> Install Previous Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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