Support Board
Date/Time: Wed, 12 Feb 2025 17:06:21 +0000
charts are not loading
View Count: 499
| [2020-10-30 15:13:33] |
| tsaav20 - Posts: 8 |
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hello, I am having trouble loading my charts. Everything was working find yesterday and now my charts are no longer loading. If the charts do load they stop at yesterday's data. On the screen it just us white saying "waiting to download historical data". |
| [2020-10-30 17:05:13] |
| John - SC Support - Posts: 37899 |
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Refer to the following information: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Although one item that seems to be coming up more often is disk space, so be sure to check that first. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-30 18:03:45] |
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We want you to update Sierra Chart to the latest revision. Instructions: Software Download: Fast Update Let us know if you have a further issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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