Login Page - Create Account

Support Board


Date/Time: Wed, 12 Feb 2025 16:46:52 +0000



Not recieving live intraday data feed

View Count: 446

[2020-10-30 02:02:22]
User436843 - Posts: 2
no problems till today ,opened program , charts come up to current time ,no data after that,no live data for charts or trade platform .
comes up "symbol unknown",tried 5 hrs to fix failed, i also sent a message log ,please help
[2020-10-30 03:35:20]
Sierra Chart Engineering - Posts: 104368
This is what we see:
Symbol Error - ESZ0 is unknown, unavailable, or improperly formatted. -1 |

Contact Transact about this. You are using the Transact trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-30 04:02:41]
User436843 - Posts: 2
6 hrs ,fixed it thank u and good bye

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account