Support Board
Date/Time: Mon, 25 Nov 2024 14:27:50 +0000
receiving unknown packet code(252) and (132)
View Count: 1594
| [2014-02-12 15:05:07] |
| superdoug3 - Posts: 40 |
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getting these from Transact server The network socket is connected. | 2014-02-12 05:43:00 SC Market Stats: Connected to market data server. Now authorizing. | 2014-02-12 05:43:00 SC Market Stats: Received an unknown packet code (252). | 2014-02-12 05:43:05 SC Market Stats: Disconnected from the market data server. | 2014-02-12 05:43:05 SC Market Stats: Connecting to the market data server. ds5.sierracharts.com:443 | 2014-02-12 05:43:10 SC Market Stats - Local market data port: 0 | 2014-02-12 05:43:10 The network socket is connected. | 2014-02-12 05:43:10 SC Market Stats: Connected to market data server. Now authorizing. | 2014-02-12 05:43:10 SC Market Stats: Received an unknown packet code (132). | 2014-02-12 05:43:16 SC Market Stats: Disconnected from the market data server. | 2014-02-12 05:43:16 SC Market Stats: Connecting to the market data server. ds3.sierracharts.com:443 | 2014-02-12 05:43:21 SC Market Stats - Local market data port: 0 | 2014-02-12 05:43:21 Sierra Chart help files say to contact Sierra Chart Support for interpretation. Usually this is not constant like it is today |
| [2014-02-12 17:42:15] |
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The problem is you are running an older version of Sierra Chart. We have put out an update notice about this. You should have seen on the System Notification Window when you start Sierra Chart. Update Sierra Chart by selecting Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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