Support Board
Date/Time: Wed, 12 Feb 2025 15:27:34 +0000
Historical data BMF exchange
View Count: 675
| [2020-10-22 11:21:07] |
| User420291 - Posts: 44 |
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Good morning. I'm having problem with 2 symbols from BMF exchange. As you will see in the images, there are missing data on both symbols. October 19: both symbols stop provinding data 2 hours after the market starts. October 21: There´s no data for the day form both symbols. http://www.sierrachart.com/image.php?Image=1603365299631.png http://www.sierrachart.com/image.php?Image=1603365404393.png |
| [2020-10-22 19:07:41] |
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This issue should now be resolved. Follow the instructions here to download any missing Intraday data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-23 11:57:00] |
| User420291 - Posts: 44 |
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Did all the procedures on the link, but when i re-download looks like there´s no data for the periods that are missing.
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| [2020-10-23 18:43:31] |
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What symbol and what date are you missing data for? We see some missing data on October 19 for BMF/B3, but no other missing data. Although we have not checked all symbols.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-24 10:06:59] |
| User420291 - Posts: 44 |
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UMZ20 and XDX20, october 19 is missing part of the day and october 21 is missing the entire day.
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| [2020-10-25 21:07:43] |
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We apologize for this. We simply cannot patch this missing data. We have no other source for it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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