Support Board
Date/Time: Wed, 12 Feb 2025 14:52:58 +0000
Delayed Data
View Count: 424
| [2020-10-21 15:46:00] |
| m zamani rad - Posts: 24 |
|
HI All charts and symbols are delaying around 10 minutes since this morning. I have tried different ways but couldn't fix it. A (m) sign and a delayed sign appears on control bar. Although, I am not sure that's reason for delays, I tried to delete sub-instances but didn't succeed. Would you please help to solve this matter? Thank you |
| [2020-10-21 16:05:27] |
| John - SC Support - Posts: 37891 |
|
You are not connected to a Data/Trading provider and you are not setup to get live data from us, therefore you are getting the Delayed Streaming Data. You will find the list of supported data providers in the following link. Select the link for your data provider and follow the Setup Instructions on that page to connect Sierra Chart to that provider. Supported Data and Trading Services: Supported Services If you want to get Real-Time data from us, then refer to the information starting on this page: Real-Time Exchange Data Feeds Available From Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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