Support Board
Date/Time: Wed, 12 Feb 2025 13:51:21 +0000
Account Balance
View Count: 474
| [2020-10-21 15:11:20] |
| User671137 - Posts: 3 |
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Greetings, I made some trades today and prior to my 5 points gain my balance was $515! Now the balance shows $172! I spoke to the broker and he said that the balance should be $515 at least updated! What seems to be the problem on your end!? Thanks |
| [2020-10-21 15:21:45] |
| User671137 - Posts: 3 |
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What does this mean? I dont see anything posted here!?
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| [2020-10-22 02:58:07] |
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In general the account balance data from the TT based order routing is not "reliable" for reasons which we have no control over. Would be best to ignore it and just rely on the Trade Statistics instead: Trade Activity Log: Trade Statistics Tab Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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