Support Board
Date/Time: Wed, 12 Feb 2025 12:08:10 +0000
[Locked] - Notice: Systems Upgrades
View Count: 626
| [2020-10-20 20:19:43] |
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Two of our servers used for the Denali data feed, historical data, and the order routing service are having memory upgrades done at 5 PM US Eastern time. Each system will be down about 15 to 20 minutes. 5 PM to 6 PM is during the time when the CME markets are closed. So this will not be impacting. These servers will also be relocated over the next two weeks to the Aurora data center. So all of our systems for market data and order routing will be at the CME Aurora data center. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-20 20:20:10
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| [2020-10-20 22:08:55] |
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We are still the process of updating memory on one of the servers. This will be completed within the next 15 minutes. This is not an essential server since we maintain dual redundancy. It will come up in about 15-20 minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-20 22:09:22
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| [2020-10-20 22:16:00] |
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The memory update is complete and the server is now up.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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