Support Board
Date/Time: Wed, 12 Feb 2025 10:44:24 +0000
F.US.EU6Z20 ISSUE ON CHARTS
View Count: 547
| [2020-10-20 11:14:57] |
| Yeager - Posts: 131 |
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Hi, I am using 2 instances on eur6z20 contract. I am attaching screenshots of the chart settings for each one. The issue is that in each instance there is a difference between levels and where the market is at. In 1, the market is approaching an uptrend from the downside. In the other, it has broken above. I have triple checked the trend anchor points and they are both the same in each chart, yet the lines trend in different l0ocations with regards to current at market prices. Can you explain this please as it would be a huge problem to not know what is causing this issue. Best Tim |
 EUR 1.jpeg - Attached On 2020-10-20 11:13:24 UTC - Size: 212.36 KB - 210 views eur 2b.jpeg - Attached On 2020-10-20 11:13:33 UTC - Size: 225.17 KB - 206 views Attachment Deleted. |
| [2020-10-20 11:30:57] |
| User907968 - Posts: 826 |
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'EUR 1.jpeg' is continuous contract - volume based rollover [CV] 'eur 2b.jpeg' is continuous contract - volume based rollover, back adjusted [CBV] Back adjustment causes the difference between the charts. |
| [2020-10-20 11:35:57] |
| Yeager - Posts: 131 |
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ps. both charts are VOLUME BASED ROLLOVER BACK ADJUSTED AND ALLOW REALTIME ADJUSTING ON HISTORICAL CHARTS. This is actually a massive problem in that I cant trust my charts now.
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| [2020-10-20 11:39:08] |
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Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-20 11:44:42] |
| User907968 - Posts: 826 |
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both charts are VOLUME BASED ROLLOVER BACK ADJUSTED
Are you sure, as your images do not reflect that?'EUR 1.jpeg' has symbol F.US.EU6Z20 [CV] 'eur 2b.jpeg' has symbol F.US.EU6Z20 [CBV] |
| [2020-10-20 11:54:08] |
| timdug1 - Posts: 14 |
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issue closed. My bad. Many thanks
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