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Date/Time: Mon, 25 Nov 2024 14:26:22 +0000



trading window problem

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[2014-02-11 16:17:40]
johnd6969 - Posts: 2
I am using sierra real time quotes thru transact. Trade window prices are not configured correctly market order only can be placed
Price drop down box shows correct prices however fill price is not configured correctly and profit and loss is not shown correctly.
[2014-02-11 16:32:29]
Sierra Chart Engineering - Posts: 104368
What is the symbol of the chart or Trade DOM?

Give us an example of a price you see in the list of Limit prices on the Trade Window and a fill price that is not correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-11 16:45:15]
johnd6969 - Posts: 2
zsh4 trade @ 13.3100 shows as .1331 in fill box. list of limit prices are correct @ 13.3100
[2014-02-11 17:55:10]
Sierra Chart Engineering - Posts: 104368
We needed to correct the Symbol Settings for TransAct when using the Sierra Chart Real-time and Historical Futures data feed. This has now been done.

Update the symbol Settings as explained here:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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