Support Board
Date/Time: Wed, 12 Feb 2025 13:27:06 +0000
profit and loss
View Count: 480
| [2020-10-15 14:56:31] |
| User496906 - Posts: 12 |
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my orders are not showing in the logs i need to see daily activity
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| [2020-10-15 15:09:12] |
| John - SC Support - Posts: 37891 |
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Go through the information at the following link and make sure you have everything set properly to be able to display the information: Trade Activity Log: Viewing Historical Trade Activity For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-15 15:28:43] |
| User496906 - Posts: 12 |
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all that is correctly set AMP just did a remote support
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| [2020-10-15 17:33:03] |
| User496906 - Posts: 12 |
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there is still an issue with the Sierra it is showing that I have open positions and I called the Trade Desk and AMP and I have no open positions and there was executions that I did not do
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| [2020-10-15 18:31:20] |
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Attach a screenshot of where you see these "open positions". Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Also refer to: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values We are quite sure there is not a problem and you just need to follow the instructions linked above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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