Support Board
Date/Time: Wed, 12 Feb 2025 13:20:56 +0000
Activating Denali service feed not working
View Count: 440
| [2020-10-14 14:39:44] |
| User569200 - Posts: 2 |
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Hello SC I am slowly transitioning into the futures market as a full time trader. I would like to get a taste of the free trial for the denali data feed for CME futures. I have tried activating the service but have been given an error. I do not have a futures trading account yet so I believe I'm activating the correct one. Please refer to my screenshots below |
 Activate services.PNG / V - Attached On 2020-10-14 14:39:25 UTC - Size: 29.24 KB - 177 views exchange not enabled!.PNG / V - Attached On 2020-10-14 14:39:33 UTC - Size: 11.89 KB - 174 views |
| [2020-10-14 14:43:40] |
| John - SC Support - Posts: 37891 |
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You're jumping too far ahead. You need to follow the Setup Instructions and first sign the Agreements, then activate the data feed itself, then you can select an exchange. Refer to the Setup Instructions here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-14 19:56:28] |
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For now we recommend using the Delayed Exchange Data Feed: Delayed Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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