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Date/Time: Wed, 12 Feb 2025 09:56:17 +0000



Free trial not working.

View Count: 840

[2020-10-12 23:58:33]
User177329 - Posts: 35
Hello, i just registered and i am finishing this online course which has a file for DOM. And i droped the file in the data folder but it says i do not have the free trial i have to pay from the beginnig. NV is the guy who created the file and i guess he shared some emails with you guys telling how he created the file with the premium account codes. So how can i fix it to work on my free trial since i tryed the "translate symbos to current service" but didnt made any change. it keeps showing me this message "not connected" with a full red backlight. thank you very much for your support.http://www.sierrachart.com/image.php?Image=1602547160661.png
Date Time Of Last Edit: 2020-10-12 23:59:39
[2020-10-13 00:11:01]
Sierra Chart Engineering - Posts: 104368
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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