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Date/Time: Mon, 25 Nov 2024 14:28:36 +0000



US Dollar index data patchy

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[2014-02-10 21:07:37]
bwalks123 - Posts: 122
I found the US Dollar Index today which I was unaware came with SC $35 real time data feed and it seems to be missing a lot of data compared to other feeds? I loaded the Mar14-ICE_IPE contract and data just seems to be wrong when loading a range or tick chart!
[2014-02-10 21:12:23]
Sierra Chart Engineering - Posts: 104368
No. ICE is not included in the $35 market data fee. You have to pay the ICE exchange fee. The data you are getting for the US dollar index is from AMP/TTNet. You can tell because you will not see a [M] after the symbol at the top of the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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[2014-02-11 03:08:53]
bwalks123 - Posts: 122
Oh ok thanks that makes sense.
I have now pulled up a gold GC-201404 [M] 8 range chart and it is missing data? Here is a screen shot attached. I have tried to delete all data and download but still missing data. http://www.sierrachart.com/Download.php?Folder=SupportBoard&download=2024
imageGold range chart missing data.PNG / V - Attached On 2014-02-11 03:08:15 UTC - Size: 97.42 KB - 616 views
Attachment Deleted.
[2014-02-11 03:23:17]
Sierra Chart Engineering - Posts: 104368
If you want want to show us missing data, we should not be presented with a chart like that. It needs to be a chart based on minutes like 5 minutes per bar in the case of an Intraday chart and it needs to contain no studies.

By using Range bars, you add a whole layer of complexity that raises questions as to what it we are being shown.

We have checked the servers and we do not see any missing data for Gold 2014 April for 2014-2-10.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-02-11 03:24:06
[2014-02-11 03:38:48]
bwalks123 - Posts: 122
My apologies, thanks for the confirmation on the correct data. Much appreciated.

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