Support Board
Date/Time: Wed, 12 Feb 2025 09:50:32 +0000
No realtime equities data
View Count: 476
| [2020-10-12 13:32:44] |
| UserAR - Posts: 64 |
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Is anyone else running into this problem this morning? Using SC data feed. No data showing.
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| [2020-10-12 13:38:08] |
| User41727 - Posts: 124 |
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I had the problem while using the latest version 2179. Loading of historical data also took a really long time. Downgraded to 2159, and the problem is gone.
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| [2020-10-12 13:51:35] |
| TeeJay - Posts: 123 |
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I have the same problem, just updated from 2168 to 2179 before
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| [2020-10-12 13:56:36] |
| TeeJay - Posts: 123 |
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I also had to downgrade, back to 2168, runs without issues. On 2179 I did not get a single RT stock price, server permanently disconnecting in message log and also had no Delay(DD) indicator on any stock chart
Date Time Of Last Edit: 2020-10-12 13:57:00
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| [2020-10-12 14:12:06] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-12 14:23:52] |
| UserAR - Posts: 64 |
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Confirmed this worked. Thank you. SC Eng- something wrong with the latest release and SC realtime feed. Denali feed works though.
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| [2020-10-12 14:25:58] |
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The issue relates to data compression. Set Global Settings >> Sierra Chart Server Settings >> Use Real-time Data Compression to No. Press OK. We will also be putting out a new release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-12 15:39:48
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| [2020-10-12 15:39:18] |
| UserAR - Posts: 64 |
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v2180 fixed the issue. Thank you.
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