Support Board
Date/Time: Wed, 12 Feb 2025 10:05:06 +0000
Sierra chart connection with my Interactive broker account
View Count: 716
| [2020-10-11 20:59:11] |
| User798135 - Posts: 11 |
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Hi, I recently installed another instance of Sierra charts to work with my live Interactive Broker account. Set up the IB side as you have indicated in your Interactive Broker section. See attached log: Thanks in advance. Log: Reading Internal Order ID file. | 2020-10-11 20:26:44.680 Reading Trade Orders file. | 2020-10-11 20:26:44.810 Reading Trade Positions file. | 2020-10-11 20:26:44.810 Reading Account Balance file. | 2020-10-11 20:26:44.811 UDPListener (1400). Port 22904 | Listening on UDP port 22904. | 2020-10-11 20:26:44.831 Software version: 2179 64-bit | 2020-10-11 20:26:44.831 Primary Thread ID: 10560 | 2020-10-11 20:26:44.831 Usage end date: 2020-11-05 | 2020-10-11 20:26:44.831 Enabled for: Advanced Features 2. | 2020-10-11 20:26:44.831 Enabled for: Sierra Chart Historical Data Service. | 2020-10-11 20:26:44.831 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-10-11 20:26:44.831 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-10-11 20:26:44.831 Current selected Data/Trading service: Interactive Brokers | 2020-10-11 20:26:44.831 Custom symbol settings values: enabled | 2020-10-11 20:26:44.831 Chart Update Interval: 500 | 2020-10-11 20:26:44.831 Intraday Data Storage Time Unit: 1 | 2020-10-11 20:26:44.831 Time Zone: +00:00:00 (UTC+00) | 2020-10-11 20:26:44.831 2020-10-11 13:26:44 Local computer time | 2020-10-11 20:26:44.832 2020-10-11 20:26:44 Local computer time in UTC | 2020-10-11 20:26:44.832 2020-10-11 20:26:44 Local computer time in SC Time Zone | 2020-10-11 20:26:44.832 2020-10-11 20:26:42 Server time in UTC | 2020-10-11 20:26:44.832 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-10-11 20:26:44.832 Program path: C:\SierraChart2\ | 2020-10-11 20:26:44.832 Data Files path: C:\SierraChart2\Data\ | 2020-10-11 20:26:44.832 OS Version Number: 10.0 | 2020-10-11 20:26:44.832 Locale Setting: C | 2020-10-11 20:26:44.832 DLLs: UserContributedStudies_64.dll | 2020-10-11 20:26:44.832 Allowed protected custom studies: | 2020-10-11 20:26:44.832 Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. | 2020-10-11 20:26:44.860 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-10-11 20:26:44.915 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-10-11 20:26:45.077 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-10-11 20:26:45.077 Received 5 login tokens. | 2020-10-11 20:26:45.485 Symbol settings MD5 received. Request ID: 1. | 2020-10-11 20:26:45.975 Requested symbol settings for service code interactive_brokers.trading. Request ID: 2. | 2020-10-11 20:26:45.975 Symbol settings received. Request ID: 2. | 2020-10-11 20:26:48.033 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-10-11 20:26:48.603 XAUUSD 1 Min #1 | Reloading chart. | 2020-10-11 20:26:48.633 XAUUSD Daily #2 | Reloading chart. | 2020-10-11 20:26:48.666 US30 1 Min #3 | Reloading chart. | 2020-10-11 20:26:48.681 USOil 1 Min #4 | Reloading chart. | 2020-10-11 20:26:48.695 ESU19 1 Min #5 | Reloading chart. | 2020-10-11 20:26:48.711 $INX Daily #6 | Reloading chart. | 2020-10-11 20:26:48.730 EURUSD Daily #7 | Reloading chart. | 2020-10-11 20:26:48.749 EURUSD 5 Min #8 | Reloading chart. | 2020-10-11 20:26:48.764 ESU19 #9 | Reloading chart. | 2020-10-11 20:26:48.780 ESU19 1 Min #10 | Reloading chart. | 2020-10-11 20:26:49.070 XAUUSD Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\XAUUSD.dly | 2020-10-11 20:26:49.104 USOil 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\USOil.scid | 2020-10-11 20:26:49.107 ESU19 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\ESU19.scid | 2020-10-11 20:26:49.109 EURUSD 5 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\EURUSD.scid | 2020-10-11 20:26:49.117 ESU19 #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\ESU19.scid | 2020-10-11 20:26:49.120 ESU19 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\ESU19.scid | 2020-10-11 20:26:49.137 Using Bid/Ask average for last trade price for XAUUSD | 2020-10-11 20:26:49.164 Starting DelayedDownloadMonitoringTimer | 2020-10-11 20:26:49.164 Starting HDTimeoutTimer | 2020-10-11 20:26:49.164 Historical data service client indicated that downloads are not enabled. Symbol: XAUUSD. Data Type: Intraday data | 2020-10-11 20:26:49.164 Historical data download ID 1 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.164 Historical data service client indicated that downloads are not enabled. Symbol: XAUUSD. Data Type: Daily data | 2020-10-11 20:26:49.167 Historical data download ID 2 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.167 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.187 * Using Bid/Ask average for last trade price for USOil | 2020-10-11 20:26:49.187 Historical data service client indicated that downloads are not enabled. Symbol: USOil. Data Type: Intraday data | 2020-10-11 20:26:49.188 Historical data download ID 3 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.188 Using Bid/Ask average for last trade price for US30 | 2020-10-11 20:26:49.190 Historical data service client indicated that downloads are not enabled. Symbol: US30. Data Type: Intraday data | 2020-10-11 20:26:49.190 Historical data download ID 4 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.190 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.203 * Starting DelayedDownloadMonitoringTimer | 2020-10-11 20:26:49.234 Starting HDTimeoutTimer | 2020-10-11 20:26:49.234 Historical data service client indicated that downloads are not enabled. Symbol: $INX. Data Type: Daily data | 2020-10-11 20:26:49.234 Historical data download ID 5 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.234 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.266 * Using Bid/Ask average for last trade price for EURUSD | 2020-10-11 20:26:49.266 Historical data service client indicated that downloads are not enabled. Symbol: EURUSD. Data Type: Intraday data | 2020-10-11 20:26:49.268 Historical data download ID 6 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.268 Historical data service client indicated that downloads are not enabled. Symbol: EURUSD. Data Type: Daily data | 2020-10-11 20:26:49.274 Historical data download ID 7 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.274 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.291 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.583 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:51.107 * |
| [2020-10-11 22:45:31] |
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You need to have a direct Sierra Chart account for connecting to Interactive Brokers. Direct Sierra Chart Account When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-11 22:52:25
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