Support Board
Date/Time: Wed, 12 Feb 2025 09:04:24 +0000
Nymex Calendar Spreads Disappeared from list
View Count: 647
| [2020-10-11 18:59:46] |
| EpictetusI - Posts: 9 |
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Hello, I was until recently able to view exchange-traded calendar spreads for the Nymex echange. Now, I get a 'symbol settings not found for current service' message. I have a recent screenshot taken last week which shows these spreads as being available, see attached. I notice that COMEX spreads are also gone. Are you able to have these re-enabled? Thank you. |
Attachment Deleted.  Nymex spreads.png / V - Attached On 2020-10-11 18:57:45 UTC - Size: 1.11 MB - 179 views |
| [2020-10-12 14:54:34] |
| John - SC Support - Posts: 37891 |
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There are two things going on. First, refer to the following post regarding the new way to search for spreads: Important Update: "SC Data-All Services" Symbol Cleanup | Post: 236722 Also, there was a problem with the symbol settings this morning, so we have updated them. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-12 18:54:33] |
| EpictetusI - Posts: 9 |
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Thanks for your prompt and helpful support, as always.
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