Support Board
Date/Time: Wed, 12 Feb 2025 10:15:48 +0000
Platform running Very very sticky
View Count: 510
| [2020-10-08 23:50:20] |
| User703334 - Posts: 59 |
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Moving the crosshairs across the charts and moving the charts themselves has suddenly become so slow and sticky the platform has become unusable. I haven't made any changes or added any studies. No other running programs. Very few charts and studies in this chartbook. My computer is running great and more than capable of higher loads. Is there a 'reset' I can do of some sort? Uninstall re-install, etc..? |
| [2020-10-09 03:23:48] |
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Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often And specifically refer to 30.48: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart I haven't made any changes or added any studies. You overlooked the increased range of prices in the market.Sierra Chart does not need any reset. That is not the problem. Sierra Chart is top quality software. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-09 03:24:12
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| [2020-10-09 17:22:56] |
| User703334 - Posts: 59 |
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Ok, thanks. I will look over those sections, but the problem occurs when I add a Volume Profile Study on NQ for more than just two days.
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| [2020-10-10 01:08:42] |
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Might be related to what is described here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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