Support Board
Date/Time: Fri, 07 Feb 2025 17:58:35 +0000
Alert Errors
View Count: 658
| [2020-10-08 20:11:41] |
| User923291 - Posts: 27 |
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I created a chart study to achieve an alert based upon Color Bar Based On Alert Condition using Accumulation/Distribution Flow with settings of CROSSFROMBELOW(ID1.SG1.ID1.SG2) and received an alert formula error message. I also tried ID1.SG1>ID1.SG2 and received an error message. I currently only have one chart open and Accumulation/Distribution Flow is set as ID:1 and it's subgraphs are identified as SG1 and SG2. Thank you for your guidance to correct the error. |
| [2020-10-09 13:43:33] |
| John - SC Support - Posts: 37827 |
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Assuming that you copied exactly your text, then the problem is simply that you have a period instead of a comma. Your formula should be the following: CROSSFROMBELOW(ID1.SG1, ID1.SG2) Note the comma between the subgraph identifiers. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-09 14:28:54] |
| User923291 - Posts: 27 |
|
Thank you. That is very helpful and I appreciate it. Is there a downloadable guide to coding language? Also, I am also having trouble activating my service. How do I reach someone by phone to resolve this? |
| [2020-10-09 14:53:40] |
| John - SC Support - Posts: 37827 |
|
The guide to the coding language for alerts is here: Study/Chart Alerts And Scanning Tell us what the particular issue is in terms of not being able to activate your service and we will try to resolve it through this board. If you feel that you need privacy for this issue, then you can start an Account Support Ticket. You can access the Account Support Tickets here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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