Support Board
Date/Time: Mon, 25 Nov 2024 14:26:48 +0000
Historic Chart Error
View Count: 1105
| [2014-02-10 15:52:04] |
| User20665 - Posts: 5 |
|
HI I began using the SC real time data feed today in conjunction with my trading feed from CQG. When I try to open a historic chart, I only have data from today with nothing from any previous time period. Further, I cannot do any continuous futures chart with volume rollovers. I HAVE SENT MY ERROR LOG via the "Send for Analysis" option |
| [2014-02-10 16:34:49] |
| |
|
About the Historical Daily Charts, this was an oversight. We are correcting this now. We will make a posting here when done. Should not take more than 15 minutes. For Continuous Futures charts, are you referring to Intraday charts? And what is the symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-10 16:38:06
|
| [2014-02-10 16:40:52] |
| User20665 - Posts: 5 |
|
Great thanks No for the continuous futures chart I was still talking about historic so I think once the historic issue is resolved, my rollover issue will be solved as well. |
| [2014-02-10 16:49:58] |
| User20665 - Posts: 5 |
|
Further - I am not able to intraday charts for spreads. I am looking at February - April Live Cattle contracts
|
| [2014-02-10 17:25:33] |
| |
|
The necessary Symbol Settings for Historical Daily charts are now set up. Update the Symbol Settings as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings After that is done you need to reopen the Historical charts through File >> Find Symbol. We are not sure about futures contracts spread support for CQG. That does get complicated and currently it is not supported. So you want to trade spreads? TT FIX supports that: http://www.sierrachart.com/index.php?l=doc/TradingTechnologies.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: